Who Decides What Happens Next? When Agents Move the Work

Friends in Legal! Will you be at Legalweek in New York City this month? If so, make sure to stop by our session on Legal AI Agents: Who Decides What Happens Next? When Agents Move the Work. 

As AI agents begin to move legal work forward on their own, a new question becomes unavoidable: who decides what happens next—and how? 

This fireside conversation shifts the focus from what agents can do to the governance decisions that give them real authority—routing, escalation, completion, and next steps.

It’s a practical look at how legal ops leaders define the rules that let agents execute reliably across teams and systems.

Attendees will learn how to:

  • Identify the decision points that must be defined before AI agents can operate safely and effectively
  • Define how routing, escalation, and completion rules shape agent-driven workflows
  • Clarify ownership and accountability when work moves autonomously
  • Align legal, operations, and business stakeholders on how agents should act
  • Move from “AI as a tool” to “AI as part of how work actually gets done”

The best part? You’ll hear from an all-star of practitioners and experts, including: 

  • Bennett Pray, Senior Product Manager, Legal Service Delivery, American Express
  • Aaron Bromagem, General Manager of Legal Works, Tonkean
  • Kristin Calve - Editor and Publisher, Corporate Counsel Business Journal
  • Anna Zearley - Legal Operations Technology Lead, Block

Details: 

  • March 12th from 11:30 - 12:30 pm
  • North Javits Center, New York

Want to reserve a spot? Get in touch!

Also, make sure to come stop by our booth in North Exhibit Hall 3. We’ll be there all week! 

Described as the “leading conference for the legal technology industry," and one that “hits all the marks for information, education, and networking,” Legalweek transcends the traditional conference model to deliver unparalleled expertise, networking, and technological innovation. 

You don’t want to miss it.